The staff at this hotel are incredibly helpful from the moment you check-in until you check-out. The hotel has a convenient and ideal location, close to bars, restaurants, main sights of Sydney, public transport, and Circular Quay.

Desk clerks were excellent, friendly, always ready to help. Room attendants did excellent job keeping clean. Location is near shopping, bus lines, train line, but off the beaten track just a bit.

pleasant, helpful staff; convenience for central Sydney

This place offers great value for money with helpful staff from arrival to departure, and the breakfast at the restaurant is lovely with delicious food.

The rooms are airy and functional, provided with with baths, comfortable beds, for instance.

Nothing.

The hotel is well located being close to the entertainments and restaurants of Oxford Street, and in easy walking distance to the centre of the city and Central and Museum Railway stations. The room was spotlessly clean with everything I would expect from good hotel in Australia. The breakfast was good value for money. The staff were courteous and helpful.

The two lifts are small. The flat screen television in my room was affixed to the wall with a metal arm. The mechanism for adjusting the tilt was worn so the television was angled downward and could not be made to stay parallel to the wall.

The hotel is high quality and spotlessly clean. The views over the Sydney skyline are incredible. Its location is efficient and easy, close to many tourist places in Sydney such as George Street, Haymarket, Opera House, Royal Botanic Garden, Darling Harbour.

Location: the hotel was near to the opera house and other attractions, and George Street and Haymarket are. I found Mad Pizza e Bar offering shots and different drinks 1 km of the venue. Had updated room with opera house view, and I couldn't ask for more.

No issues.

The room had a balcony, it was clean, beautiful bathroom and all the staff were helpful and friendly.

No couch in our room :( but other than that everything was great.

The room we stayed in had a nice design and was huge. The breakfast offered lots of options and was very good. Fantastic very central location just next door to the tourist areas and nightlife.

the staff especially Tom and the girls were great very helpful answered all our questions,organised thngs and made lots of suggestions the trainee was excelent

the room was very cramped especially the doorway and bathroom tv had to get fixed and was old,

Our room was lovely and spacious. It was tastefully designed with a pleasant colour scheme. The balcony was an added bonus.

.We were initially told the room was on one of the upper levels but in fact it was on level 4. The room was a little stuffy overnight and when we opened the balcony door to allow in some air it became quite noisy. We didn't find the bar or dining room very appealing and therefore chose to eat elsewhere.

The accommodation is well serviced and well-maintained. The setting is ideal, close to bars, supermarkets, restaurants, and cafes as well as Oxford Street and numerous bars. The staff are friendly and efficient. The breakfast is a great affordable choice, and the service is very good. The hotel offers on-site parking, an Irish bar, and a clean pool.

It is very central and a great place if you are visiting Sydney

When checking out I was told I had to pay a 3% surcharge because I was using a credit card. I had just spent seven travelling New Zealand and Australia and this was the first time this happened.

For me as a walker and at the price the location was good.

I was not impressed with the restaurant. I would have preferred Internet access provided free or much cheaper than what was on offer, as a customer service.